I only got 2 hours sleep last night, but the peace of mind far outweighs the lack of zzzz's. Last week my laptop computer began giving me funny pop-ups while on the internet...every time I would "x" out of a page I would receive the box saying "Internet Explorer has stopped working, searching for a solution" and while never giving me a "solution" I would have to restart the computer. After receiving many people's opinions of how to fix the problem I decided to call my manufacturer HP and was transfered to Tech Support for a PC TUNE-UP (for a nominal fee). It seems the Team is in Kolkata (Calcutta), India in a huge world-wide tech center, and after doing some 3 hours of scans on the laptop, it was found I had about 20 corrupt files that needed to be "purged" from the computer. Having all the "cleaning" performed, and a little more to get rid of files that were slowing the start-up of my laptop, I'm now "good to go" with no viruses, spyware or whatever else messed up my computer...thank you HP Tech Support!